S E R V I C E S

Secure Your Healthcare Facility with Future-Ready Hospital Security Systems

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Caring for patients is what you do. At Citywide, we take care of protecting everything else. For years, we’ve helped healthcare facilities deploy hospital security systems that protect hospital staff, visitors, vital equipment and mission critical areas, while still meeting the latest hospital surveillance system regulations. We understand the unique security challenges you face in a patient-care setting. We know how to put safety first, while still maintaining patient and staff confidentiality. Protect your patients and caregivers.

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Protect What Matters with Citywide

Did you know that the U.S. Bureau of Labor Statistics reports that healthcare workers are five times more likely to encounter workplace violence than employees in other fields? Theft is also a growing concern in healthcare facilities, where portable equipment can be stolen or misplaced – costing providers hundreds of thousands of dollars. 


Protecting your property and your people means developing a comprehensive security protocol that’s compliant, customizable and expandable as needs or technologies change. Citywide will tailor a healthcare security solution to your facility – from your parking lot to your front door to every corner of your entire facility. We’ll design your healthcare or hospital security system from the ground up using our expert insights and the latest equipment.

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Secure Your Healthcare Facility with Cutting-Edge, Compliant Solutions

Access Control for Hospitals

Restrict access to sensitive hospital areas, including labs, data centers, pharmacies and high-risk patient wards. Staff access can be managed precisely using digital credentials. You set the parameters for entry to help improve safety and compliance, and prevent unauthorized access.



Hospital Alarm Systems

Combine all of your hospital alarm systems into one integrated portal to streamline logistics and enable 24/7 monitoring, ensuring effective response during critical situations.



Compliance-Focused Security Solutions

Stay ahead of regulations with systems designed to meet HIPAA and other governmental standards, proactively addressing security concerns.



Parking Revenue Control Systems

Add security and improve access control with automated parking management solutions that optimize revenue collection. With automated payment processing, you can reduce congestion and streamline entry, without compromising security or creating security vulnerabilities.



Hospital Surveillance Systems

Using AI-technology, today’s hospital surveillance systems can monitor and analyze footage in real time, ensuring faster threat detection, improving incident response, and enhancing the overall level of safety for staff and patients.

Meeting Regulatory Standards at Every Point of Contact

Privacy in healthcare settings is serious business—yours and ours. We help you protect privacy and maintain HIPAA compliance using state-of-the-art hospital surveillance system technologies, including secure data encryption for PHI, security cameras placed according to strict privacy zones, and audit trails for access control to detect and respond to unusual activity quickly.

Why Choose Citywide Solutions for Your Hospital Security?

For more than 10 years, Citywide Solutions has been serving the needs of hospitals, businesses, educational facilities, and commercial spaces across Northeast and Central Ohio, providing security system solutions using our proven approach to service, communication, and accountability. Service isn’t just how we respond to a phone call. It’s how we treat you every step of the way—from conducting a detailed security assessment, tailoring a solution to your healthcare facility’s needs, to installing a system quickly and efficiently using our in-house team of experts and experienced security teams. We’re there for you after installation with rapid response times to any question or issue you have. That’s accountability—that’s what you get when you choose Citywide.

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Serving Columbus and Cleveland

Some of the best healthcare in the world is here in Ohio, and we’re proud to protect it. Our teams know and understand these communities, because we live here too.

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Frequently Asked Questions


  • How do your security systems ensure compliance with HIPAA and other healthcare regulations?

    Only authorized users are able to access your security systems, and all alarm systems and access control data are fully encrypted. Your security equipment is also protected: panels and servers sit behind your hospital’s firewalls and cybersecurity measures.


  • Can your systems integrate with our existing hospital infrastructure (e.g., EHRs, fire alarms, or legacy security systems)?

    Depending on the age and infrastructure of your existing systems, we may be able to work with existing hardware to integrate all systems. We can discuss your options during a full security audit of your facility. 


  • What safeguards are in place to protect patient privacy with surveillance cameras in sensitive areas?

    We are in the business of safety and security. We’ll coordinate with your care team, medical professionals, and security teams on appropriate camera placement. Our video management software can also limit access for playback or restrict certain cameras to specific personnel.


  • Do you offer 24/7 monitoring and emergency support for hospitals in Cleveland and Columbus?

    Absolutely. We offer 24/7 monitoring of security and fire systems, allowing faster responses in critical situations and enhancing the level of safety for all facility users.


  • How do your access control systems prevent unauthorized entry to restricted zones like pharmacies or NICUs?

    Our access control systems can prevent people without valid credentials from entering restricted spaces, including operating rooms, parking areas, pharmaceutical storage, and more. You can customize access to days, times, and/or personnel. These systems can track usage and send notifications to security guards, security personnel, or key staff, helping identify potential threats quickly. Report logs are also available to track unauthorized attempts to enter restricted spaces.


  • Are your solutions scalable for small clinics versus large hospital campuses?

    Yes: security, access control, and video surveillance systems are all scalable, designed to meet the diverse needs of the healthcare sector.


  • What training do you provide for our staff to manage and operate the new security systems?

    We can work with you to develop a training solution that meets your needs. This can include in-house training with our installation technicians or manufacturer-sponsored training. 


  • How quickly can you deploy a new security system without disrupting daily hospital operations?

    It depends on the scope of work and the areas where equipment will be placed. Since every system is custom to each facility, we typically begin installing systems about 4 to 6 weeks from when equipment is ordered. 


  • Do your systems include audit trails for access control and surveillance footage to meet compliance audits?

    Yes, both our video and access control systems have audit trails and reporting available.


  • What ongoing maintenance or updates are required for your systems?

    Because each system we install is unique to the customer, maintenance will vary by manufacturer. Some access control solutions require annual software updates. Some are cloud-based with automatic updates that are covered in any cloud storage fee.


Citywide Solutions specializes in Commercial & Residential Security, Video Surveillance, Monitoring, Intrusion Detection, Gate Automation, and More.